NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 52
Good 1
Neither Good Nor Poor 1
Poor 5
Very Poor 10
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
I have always received very quick responses to online forms and telephone calls. Never once have I had to wait for help. The doctors, nurses and receptionists have always been lovely and helpful. Wednesday 12 June 2024
Receptionist, very cheerful Dr. Armstrong was not in a rush and explained everything that was going on. Wednesday 1 May 2024
Amazing attention & very caring Monday 4 March 2024
Always a doctor available to speak to.receptionists helpful.nurses offer a good variety of services.Feel I am listened to.Best GP practice by a mile Friday 29 December 2023
After submitting an online consultation form. I was contacted within 2 hours by phone by Dr Hill. Following our discussion I was given a face to face appointment the next afternoon. In no way did I feel rushed and the consultation was very thorough. Cannot fault the treatment given. Friday 15 December 2023
excellent doctors Thursday 14 December 2023
I am finding it completely impossible to work out how to order prescriptions online. The links don’t work, the advice is confusing and where it says to go to order the prescriptions takes you to a blank end. Thursday 15 June 2023
Just a quick Thank you , for always sorting Emails , medication , appointments and phone calls for me . You are always quick , friendly and polite . Drs are always great and answer quickly and efficiently . I Thank you all and hope u get outside a bit to enjoy the sunny weather 🥰 Friday 2 June 2023
Very efficiently run and so caring thank you. Thursday 25 May 2023
Speedy appointments, listen well, explain things clearly. Monday 15 May 2023